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Useful Helplines

If you need specialist/out-of-hours mental health support

Contact finder tool

Not sure who to contact? Use our interactive contact finder tool below for a few ideas of organisations who can help.

Are you or someone else at risk of death or serious injury?

  • Yes 2
  • No 3

Call 999 immediately and ask for the police and/or an ambulance.

Which of the following options best describes why you're seeking help?

  • I am having suicidal thoughts, or am worried that I am going to harm myself 4
  • I think I am approaching, or am in the middle of a mental health crisis 5
  • I am a child, teen or young adult struggling with my mental health 9
  • I am struggling with my mental health and identify as an LGBT+ person 10
  • I am seriously worried about the mental wellbeing of someone else 11
  • I have recently lost someone and am worried about how it will affect me 16
  • I am aged over 55 and suffering loneliness and/or a mental health problem 17
  • I am suffering bullying and need support for my mental/emotional health 18
  • I or my partner recently gave birth and I'm worried about our mental health 19
  • None of the above or I'm not sure 20

Call the Samaritans for free on 116 123. This service is available 24 hours a day, 7 days a week.

→ If you'd prefer not to talk over the phone, you can also text SHOUT to 85258 free for confidential support (helpline open 24/7).

→ If you're under the age of 35, you can also call the Papyrus HOPELINE on 0800 068 4141 or text 07786 209 697 (not open 24/7).

→ If you identify as male, you can also call the CALM helpline on 0800 58 58 58 or use their live webchat (neither open 24/7).

Where in Devon do you live?

  • I live in the Plymouth area 6
  • I live elsewhere in Devon 7
  • I live outside of Devon 8

Call Livewell Southwest's first response service on 0800 923 9323. This service is available 24 hours a day, 7 days a week.

→ You can also call Colebrook's Head Space helpline on 07890 257 614 (open 7 days a week from 6pm to midnight).

→ If you'd prefer not to talk over the phone, you can also text SHOUT to 85258 free for confidential support (helpline open 24/7).

Call the NHS Partnership Trust's first response service on 0808 196 8708. This service is available 24 hours a day, 7 days a week.

→ You can also call Colebrook's Head Space helpline on 07890 257 614 (open 7 days a week from 6pm to midnight).

→ You can also call The Moorings @ Devon, which offer three different helplines based on where you live (not open 24/7).

→ If you'd prefer not to talk over the phone, you can also text SHOUT to 85258 free for confidential support (helpline open 24/7).

Call the Samaritans for free on 116 123. This service is available 24 hours a day, 7 days a week.

→ If you'd prefer not to talk over the phone, you can also text SHOUT to 85258 free for confidential support (helpline open 24/7).

Use the YoungMinds Crisis Messenger by texting YM to 85258. This service is available 24 hours a day, 7 days a week.

→ If you're under the age of 19, you can also call Childline free on 0800 1111 or use their live webchat (neither open 24/7).

→ If you're under the age of 35, you can also call the Papyrus HOPELINE on 0800 068 4141 or text 07786 209 697 (not open 24/7).

Call Switchboard on 0300 330 0630 or use their live webchat. This service is available daily from 10am to 10pm.

→ You can also call the LGBT Foundation helpline on 0345 3 30 30 30 (open weekdays 9am to 9pm, weekends 10am to 6pm).

→ You can also call Mind's own Mindline Trans+ helpline on 0300 330 5468 (open Mondays and Fridays from 8pm to midnight).

Do you think they're putting themselves or someone else at risk of death or serious injury?

  • Yes 12
  • No 13

Call 999 immediately and ask for the police and/or an ambulance.

Are they a child, teenager or young adult (up to the age of 25)?

  • Yes 14
  • No 15

Call the YoungMinds Parents' Helpline free on 0808 802 5544. This service is available weekdays from 9:30am to 4pm.

→ If you need help outside these hours, call the Samaritans for free on 116 123 (helpline open 24/7).

→ You can also call the NHS Devon Partnership Trust's First Response Service on 0808 196 8708 (helpline open 24/7).

Call the Samaritans for free on 116 123. This service is available 24 hours a day, 7 days a week.

→ You can also call the NHS Devon Partnership Trust's First Response Service on 0808 196 8708 (helpline open 24/7).

Call Cruse Bereavement Care on 0808 808 1677. Helpline opening hours are available here.

→ If you need help outside the helpline's opening hours, call the Samaritans for free on 116 123 (helpline open 24/7).

Call The Silver Line for free on 0800 4 70 80 90. This service is available 24 hours a day, 7 days a week.

Call Family Lives for free on 0808 800 2222. Open weekdays 9am to 9pm and weekends 10am to 3pm.

→ If you need help outside these hours, call the Samaritans for free on 116 123 (helpline open 24/7).

→ If you'd prefer not to talk over the phone, you can also text SHOUT to 85258 free for confidential support (helpline open 24/7).

→ If you're under 25, you can also use the YoungMinds Crisis Messenger by texting YM to 85258 (helpline open 24/7).

Call the PANDAS Helpline for free on 0808 1961 776. This service is available daily from 11am to 10pm.

→ If you need help outside these hours, call the Samaritans for free on 116 123 (helpline open 24/7).

→ If you'd prefer not to talk over the phone, you can also text SHOUT to 85258 free for confidential support (helpline open 24/7).

Call Devon Mind on 01752 512 280 for advice. We are open weekdays from 9am to 5pm (4pm on Fridays).

→ You can also call the national Mind Infoline on 0300 123 3393. This service is available weekdays from 9am to 6pm.

→ If you have a question about your legal rights, call Mind's legal line on 0300 466 6463 (open weekdays from 9am to 6pm).

24/7 crisis helplines:

Samaritans (National)

Samaritans are open 24/7 for anyone to call about their mental health or wellbeing in a crisis. The number is free from any phone.

Call 116 123

First Response
(Plymouth)

The Plymouth First Response service is available 24/7 for people living in Plymouth experiencing a mental health crisis.

Call 0800 923 9323

First Response
(Other Devon)

The Devon First Response service is available 24/7 for people living in Devon experiencing any kind of mental health crisis.

Call 0808 196 8708

Shout

Shout is a confidential 24/7 text support service designed to provide support to people struggling to cope. The helpline is free to use from most mobile networks.

Text ‘SHOUT’ to 85258

Mental Health Matters Helpline

Mental Health Matters operates a 24/7 helpline for anyone in Devon (outside of Plymouth) experiencing mental distress.

Call 0800 470 0317

YoungMinds

YoungMinds operates a 24/7 text service providing support for young people experiencing mental health crisis. The helpline is free from major networks.

Text ‘YM’ to 85258

Other out-of-hours support:

Head Space

Head Space offers an out-of-hours service (including local drop-ins) for people who may be approaching a mental health crisis. Open 7 days a week, 6pm—midnight.

Call 07890 257 614 or email headspace@colebrooksw.org

SANEline

SANEline offers specialist emotional support, guidance, and information to anyone affected by mental illness, family, friends and carers. Open 7 days a week, 4pm—10pm.

Call 0300 304 7000 or email support@sane.org.uk

NSP Helpline

The National Suicide Prevention Helpline offers a supportive listening service to anyone having thoughts of suicide. Open 7 days a week, 6pm—midnight.

Call 0800 689 5652

The Moorings @ Devon:

The Moorings @ Devon offer out-of-hours mental health support to anyone aged 18 and over in Devon. There’s no need to be referred and no need for an appointment. Support is available face-to-face and virtually. Visit www.mhm.org.uk/the-moorings-devon for more information.

The Mooring @ Barnstaple

Address: The Voice Meeting Rooms, Belle Meadow Court, Barnstaple EX32 8RJ

Open: Thursdays to Mondays 6pm—11pm

Call 07850 927 064  or email devonbarnstaple.mhm@nhs.net

The Mooring @ Exeter

Address: Wonford House, Dryden Road, Exeter EX2 5AF

Open: weekdays 10am—midnight, weekends 12 noon—midnight

Call 07990 790 920  or email devonexeter.mhm@nhs.net

The Mooring @ Torquay

Address: Torbay Business Centre, Lymington Road, Torquay TQ1 4BD

Open: weekdays 10am—midnight (virtual only until 6pm), weekends 12 noon—midnight

Call 07483 991 848  or email devontorquay.mhm@nhs.net

For children and young people:

Childline

Childline is open to children and young people up until their 19th birthday. Calls are free and won’t show up on the phone bill. Open weekdays 7:30am—midnight and weekends 9am—midnight.

Call 0800 1111 or use webchat

Papyrus

Papyrus operates a support line for people under 35 feeling suicidal. Open weekdays 9am—10pm and weekends 2pm—10pm.

Call 0800 068 4141, text 07860 039 967, or email pat@papyrus-uk.org

YoungMinds

YoungMinds offers 24/7 support for young people and a helpline for adults who are worried about a young person’s wellbeing. Open weekdays 9:30am—4pm.

Text ‘YM’ to 85258 (support); call 0808 802 5544 (parents)

For LGBTQ+ people:

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Mindline Trans+

Mindline Trans+ is an emotional and mental health support helpline for anyone who identifies as LGBTQ+, including friends and family members. The helpline is currently open Fridays only from 8pm—midnight.

Call 0300 330 5468

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Switchboard

Switchboard offers support to the LGBTQ+ community. Get help with whatever you want to talk about. All volunteers identify as LGBTQ+. Open daily 10am—10pm.

Call 0800 0119 100

LGBT Foundation

The LGBT Foundation operates a helpline which aims to offer support and advice on a range of topics. Open weekdays 9am—9pm and weekends 10am—5:30pm.

Call 0345 3 30 30 30

Other specialist helplines:

Campaign Against Living Miserably

CALM is an organisation dedicated to supporting men who feel suicidal. The helpline and webchat are available 5pm—midnight 365 days a year.

Call 0800 58 58 58 or use webchat

Cruse

Cruse offers support to those in a crisis following a bereavement. Open Mondays and Fridays 9:30am—5pm; Tuesdays, Wednesdays and Thursdays 9:30am—8pm.

Call 0808 808 1677

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Bullying UK

Bullying UK has a free, confidential helpline for young people and adults affected by bullying. Open weekdays 9am—9pm and weekends 10am—3pm.

Call 0808 800 2222 or email askus@familylives.org.uk

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The Silver Line

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, 7 days a week.

Call 0800 4 70 80 90

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Time to Talk

Time to Talk is a Living Options Devon listening and practical help service primarily for disabled and deaf people. Open Tuesdays—Thursdays 10am—4pm.

Call 0300 303 3691, email time2talk@livingoptions.org or text 07856 426 940

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PaNDAS

PANDAS is a community offering peer-to-peer support for anyone affected by perinatal mental illness, as a mother, partner, or friend/family member. Their helpline is available daily 11am—10pm.

Call 0808 1961 776