Business Support Assistant

Are you looking for a rewarding administrative role where your skills can make a real difference?

Join our Business Support Team and help ensure people can access timely, high-quality mental health and wellbeing services when they need them most.

Devon Mind is looking for a friendly, organised, and dependable Business Support Assistant to join our Business Support Team. This varied role helps provide the reliable administration, welcoming communication, and practical support that enable our mental health services to run effectively.

You will support enquiries, appointments, records, and wider organisational administration while working closely with another Business Support Assistant. The role is ideal for someone who enjoys variety, works accurately, and communicates with warmth and sound judgement. The two postholders provide cover for one another and coordinate annual leave to maintain adequate Business Support cover. Previous mental health experience is not required; please download the job description and person specification below for full details.

Role details:

This is a varied and hands-on role requiring someone who is organised, confident using IT and administrative systems, able to manage competing priorities and happy to turn their hand to different tasks as needed. The postholder will work closely with colleagues across Devon Mind and contribute to an efficient, welcoming and supportive organisation.

Salary: £14,152.32 per year

Hours: 21 hours per week, worked over three or four days (hours to be agreed)

Location: Office-based at Devon Mind, Plymouth Science Park, 1 Davy Road, Plymouth PL6 8BX — this is not a remote-working role

Contract: Permanent, subject to a three-month probationary period

Benefits: 23 days’ annual leave plus bank holidays (both pro rata), and NEST workplace pension

Interested in this role?

If you’re interested in finding out more about this opportunity, please download the application pack below and submit your completed application forms to vacancies@devonmind.com. If you have any questions or concerns that aren’t covered in the pack, please get in touch with our team: admin@devonmind.com.

Please note: This is a rolling recruitment process and may close once an appointment has been made, so early applications are encouraged. Interviews will take place on a case-by-case basis at the Devon Mind office in Plymouth. Appointment is subject to satisfactory references, an Enhanced DBS check and evidence of the right to work in the UK.

Need to download the forms separately? Simply click the links below:
• Job Description & Person Specification • Application form • Personal details form • Equality, diversity & inclusion form