Find out how we can help you
If you’re experiencing a mental health problem, it can often feel difficult figuring out who to ask for help. Devon Mind is here to listen, advise, and help you take the first steps to a life with better mental health. Below is a list of the support we can offer you, but don’t worry — if none of these options are quite right for you, we’ll work with you to figure out what is. Simply register your details using the form below and we’ll get in touch as soon as possible.
Remember: Devon Mind does not operate a crisis service. If you are in need of urgent or out-of-hours support, please refer to our Urgent Help page for a list of contacts.
How our support process works:
The first step to accessing our mental health support services is to fill out a registration form (click or tap here to go to the form). This will give our team of Recovery Practitioners the important information they need to prepare for an initial discussion with you to explore your support needs.
After you’ve registered for our services, one of our Recovery Practitioners will take a look at your details and schedule an initial triage phone call with you to explore the options available to you. We aim to make this initial call as soon as possible, at most within 4 weeks of receiving your registration form.
If our Recovery Practitioner cannot reach you, they will endeavour to leave a voice message to advise that they have called, and for you to contact the office. We will also send an email to you advising you to call us. Please note: If we do not hear back from you within 10 working days of the initial call being made, we will look to close your registration, as it will be assumed that you no longer wish to pursue support at this time.
During this initial phone call, our Recovery Practitioners will discuss your support needs with you — this might include chatting about what you’re currently experiencing and how you’re feeling, what support you might’ve had in the past, and any extra information that could be important to them.
The Recovery Practitioner you speak to will then advise you what they think the best course of action is to help you with your mental health needs. This may be one of Devon Mind’s own services, or they might ‘signpost’ you to another organisation or link you directly with one of our trusted partners.
If it is agreed that 1:1 support is the most appropriate option, you will be allocated to a Recovery Practitioner. We will endeavour to allocate a Recovery Practitioner to you within 2—3 weeks. Please note: During some periods this may take slightly longer, however we will try to inform you if this is the case.
Once a Recovery Practitioner has been allocated, they will arrange an initial meeting to look at your support needs in more detail and put together a tailored plan of support with you.
What is a Recovery Practitioner?
Our Recovery Practitioners support people in Devon experiencing a variety of mental health difficulties. They aim to help you develop skills and strategies that will enable you to work towards improving your wellbeing and recovery. Some people may be interested in accessing activities run by other organisations, but feel daunted by the idea of attending these — Recovery Practitioners can use sessions to also explore what steps people can take to enable them to participate fully in activities that they feel would have a positive impact on their mental health.
What we do offer:
Support to develop skills and strategies to enable you to work towards improving your emotional wellbeing
Tailored, person-centred, strength-based 1:1 support
Short-term support — approximately 8 sessions
Support with recognising and managing emotions that can include struggling with anxiety, anger, shame, and guilt
Support around isolation and avoidance behaviours
Support with developing confidence and building resilience
Support to develop self-help strategies by identifying possible triggers and using tools including CBT strategies, wellness recovery action plans, and grounding and mindfulness techniques
Support recognising the importance of self-care and compassion
Support with linking into local community activities and services
Collaborate with other services that may be supporting you to try and ensure that support is coordinated and meeting your needs
What we don’t offer:
Immediate crisis support/response — If you are in need of urgent help, please refer to our Urgent Help page
Support with medical diagnosis — We are not able to provide a diagnosis for a mental health or other condition
Information and advice relating to medication
Acute therapy sessions
Long-term support (our offer covers around 8 sessions)
Our current support services:
Below are some of the support services you might be offered when you register for mental health support from Devon Mind. You can find out more information and sign up for each individual service — simply click or tap on the ‘Learn more’ button to view the service.
Support groups
We run a number of monthly support groups for men, women, and people experiencing particular mental health problems. All our groups currently take place in Plymouth.
Courses and workshops
We run a number of weekly courses and one-off workshops on a variety of subjects. Check our calendar to see what’s on offer.
Counselling
Our counselling service offers between 8 and 12 sessions of solution-based therapy with a distinct goal in mind. We charge a small fee of £30 per session for counselling.
Register for support
Please complete the form below to enquire about support. All information is stored securely and not shared with any third parties. By submitting the form, you agree to the terms of our Privacy Policy. If you need the form in another format, please contact us.
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